Frequently Asked Questions
Is the artwork framed?
Yes and No... Each piece of artwork will specify whether it is framed or
unframed. Please check the title to see if the painting you are buying is framed.
Click here for our framed photography and art
collection.
Since framing is an important component of how a work of art is presented (which is
largely based on personal taste), the owner of an art work is often the best person to select the
frame.
Click here to view our unframed
paintings.
What form of payments are accepted and how are payments
processed?
Credit Cards: We accept payments using our secure money transfer agent, Paypal. PayPal
accepts Visa, Master Card, Discover, and American Express.
How is the artwork shipped?
Shipping
for Linda Hartough Paintings: All art works are carefully rolled
into a protective shipping tube, insured, and shipped via UPS ground from our South Carolina facility.
Allow 7-10 business days for your purchase to arrive. All items on our website will ship from the United
States. All prices shown are in U.S. dollars.
Shipping for our Framed Photography Collection will be
shipped by 2nd Day DHL.
Shipping for Bronze Sculptures: We don't keep a large
inventory due to the high out-of-pocket costs for each bronze sculpture. This means that if a piece is
not in stock, it could take 8 to 10 weeks before shipping. Occasionally even longer if the art foundry is booked
up.
We use FedEx and usually 3-day Express Saver in the US to ship our golf
sculptures.
How much does shipping cost?
We offer free shipping on all purchases.
What is your return policy?
If your order doesn't meet your expectations for any
reason, return it for a full refund within 30 days of purchase. We do not have re-stocking fees or hidden
charges. Simply contact us with your return information and we'll be happy to
send you return instructions and an address to return to. Once your painting has been received at
our return location, we will send you a notification email and issue a refund of your full purchase
price. If you need to return a painting, you are only responsible for the return shipping expense.
When I look in the painting galleries, I
see small images. Can I see larger versions?
As you browse through each gallery you will see small images. Click your mouse on the small
images to get an enlarged picture.
Definitions:
Limited Edition - A fixed number of
identical prints of an images, signed by the artist, sequentially numbered, and showing both the print's number and
the total edition size. Each print is referred to as a "limited edition print."
Artist Proof - Additional prints not included in the
regular limited edition, produced for the printer's consideration and approval.
Open Edition - Identical prints of an images, which are signed by the artist and published
in unlimited number.
"It was delivered on Friday in excellent condition and we love it."
- Rob T., Stamford, CT |
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